Water utility companies ensure the continuous availability of drinking water supply networks through water treatment, distribution and sanitisation. Especially for public water utilities, responsiveness, transparency and traceability are key components to quality of service.
These field service organisations perform two types of work. First, they manage work orders for end customers, individuals or companies. Second, they service the distribution network and ensure the proper functioning of the water infrastructure.
That’s why adopting a field service management solution, like Praxedo, that can simultaneously manage high volume as well as diverse work order requirements has become critical. Praxedo allows dispatchers to optimise scheduling and monitor field technicians in real-time. The Praxedo mobile app has been designed for field technicians and complex tasks have been simplified making daily work easier.
Productivity gains are generated at all levels of the organisation: dispatchers, administrators and field technicians. This enables water management professionals to reach peak efficiency.
Key features and benefits include:
