• Water Management

Field service management software for water utilities

Water utility companies ensure the continuous availability of drinking water supply networks through water treatment, distribution and sanitisation. Especially for public water utilities, responsiveness, transparency and traceability are key components to quality of service.

These field service organisations perform two types of work. First, they manage work orders for end customers, individuals or companies. Second, they service the distribution network and ensure the proper functioning of the water infrastructure.

That’s why adopting a field service management solution, like Praxedo, that can simultaneously manage high volume as well as diverse work order requirements has become critical. Praxedo allows dispatchers to optimise scheduling and monitor field technicians in real-time. The Praxedo mobile app has been designed for field technicians and complex tasks have been simplified making daily work easier.

Greater data accuracy using custom work order reports


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Productivity gains are generated at all levels of the organisation: dispatchers, administrators and field technicians. This enables water management professionals to reach peak efficiency.

Key features and benefits include:

  • Optimised schedules using the SmartScheduler technology
  • Greater data accuracy using custom work order reports
  • Improved technician-service centre communication using real-time tools
  • Better customer communication with real-time notifications
  • Faster billing


Free 30-day trial

These companies have chosen Praxedo to run their business:

Start with Praxedo ― the cloud-based field service software

Test our field service solution for free for 30 days with no obligation.
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Free 30-day trial