• Retail/Distribution

Field service management software for retailers and wholesale distributors

The current situation for retailers is complex: they are dealing with unpredictable consumer spending and a wildly competitive environment. The same goes for wholesale distributors: they are adopting innovative technologies and developing an integrated supply chain strategy to streamline their operations and gain competitive advantages.

It’s a nightmare when a freezer breaks down at a supermarket or video signage malfunctions at the point of sale. These kinds of equipment failures can have a big impact on store revenue so service calls need to be responded to urgently.

That’s why retailers and distributors alike need to ensure that corrective and preventive maintenance of business-critical equipment is reliably performed by staff members or by specialised subcontractors.

In this industry, the interworking of contractors and subcontractors is paramount. That’s where the Praxedo field service management solution makes all the difference.

Increased traceability of maintenance and repair work


Free 30-day trial


Ideal for maintenance planning, Praxedo allows internal technicians and maintenance subcontractors to work together seamlessly. Using the Praxedo geolocation and mapping features, field technician activities can be managed in real time. Plus, the significant productivity improvements are immediately visible in the Cockpit module.

Key features and benefits include:

  • Quicker response times to service calls
  • Optimised schedules using the SmartScheduler technology
  • Visualisation of field personnel status in real time
  • Greater compliance with contractual commitments
  • Improved overall customer satisfaction


Free 30-day trial

These companies have chosen Praxedo to run their business:

Start with Praxedo ― the cloud-based field service software

Test our field service solution for free for 30 days with no obligation.
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Free 30-day trial