Field personnel

The Praxedo mobile app works on the device with the operating system that suits you:
– Smartphone, tablet, laptop
– Android, iOS, Windows Phone 8.1, Chrome

Field technicians, drivers and inspectors sometimes work in areas where there is no cellular or Wi-Fi service. That’s why the Praxedo mobile app also has offline capability.

When changes are made to their schedule, field personnel can be updated on their mobile device in real time.

Field personnel can use the map-based display on the mobile app to see all the day’s jobs, the fastest route to their destination, as well as monitor stock levels for any needed parts.

Field personnel can check out work order details, including site addresses, customer contact information, as well as a description of the job to be done.

Empower field personnel by allowing them to create work orders directly in the field.

By looking at the work order list on the Praxedo mobile app, a field technician/resource can plan their own service visit to a nearby customer.

Field personnel can allocate work orders they can’t fulfill to other team members directly using their mobile device.

Field personnel are better positioned to successfully complete work orders with attachments accessible from their mobile device that provide additional assistance on a job.

Field personnel can access full history of work orders completed for the same customer, site, or piece of equipment from their mobile device.

From the work order address in the application or the geographical coordinates of a piece of equipment, field personnel can be guided to the next site by Google Maps Navigation, TomTom or Plan. There’s no need to re-enter the data in your navigation app.

Use a mobile device to capture time spent by field personnel on various activities, including work orders, travel, and break time.

Using their mobile device, field personnel can fill out service reports directly consisting of clickable drop-down menus, checkboxes, photos and signature fields.

Field personnel can save the GPS location of photos when they’re taken and make notes on them in the Praxedo application.

The Praxedo mobile app can communicate with connected objects through a module field. With this feature, a field technician can gather data from a measuring device ― whether it’s a seal test, combustion analysis, or leak detection ― and add it to a Praxedo service report.

To ensure that high-quality data is entered in mobile forms, parameters can be set to check data accuracy or completeness. These checks can alert field personnel to entry errors and block report validation.

Field personnel can capture items and parts consumed during a work order using an embedded items catalog with a bar code or label search function.

Field technicians can check the stock levels in their vehicle for any given part. If the part isn’t available, the company’s ERP interface will allow the technician to view the closest stock and quantity available, then reserve or order the part.

Field personnel can review their daily schedule, launch navigation help, and report their current activities from their Google Wear connected watch.

Field personnel can sync their Praxedo schedule with other calendars, including Outlook and Google, from the Praxedo mobile application.

Field personnel can accept payments onsite for the completed service. Replacing an electronic payment terminal, the Praxedo payment module connects directly to the mobile device.

Field personnel need waste no time waiting for advice and assistance from team members with the Praxedo web and mobile instant messaging module.

With Praxedo Share, field personnel can use their mobile device to send a photo to a remote expert, and then interact with them to help resolve an issue. Zooming in on the photo, drawing on it, as well as adding comments are some of the tools available.